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Industry Solutions >> Financial Services

 

Leading financial services firms effectively up-sell/cross-sell to current customers or win market share from their rivals in order to grow their businesses. Many firms offer higher returns and lower fees to attract new business. Financial services organizations must be diligent in driving down the cost of internal processes while providing a greater level of customer personalization.

Consequently these challenges drive banks, insurance companies, and securities firms to change the way they engage their clients. They must find ways to share a comprehensive view of services so that clients can make informed decisions. By using SmartCatalog™ financial services firms can offer powerful services configuration and guided selling, enabling the client to be effectively supported and services rules within the firm to be accurate, reducing paperwork and lowering costs.

Benefits of SmartCatalog™ for the financial services industry

Increase Revenue

  • Extend your process to the web and to kiosks
  • Identify and enable up-selling and cross-selling
  • Process more quotes, proposals and term sheets
  • Streamline and automate quote to order process
SmartCatalog for Education Industry

Increase Profits

  • Fewer manual touch points – less compliance on “experts” in the sales process
  • Up-selling and cross-selling enforced
  • Guided Selling ensures the right solution and pricing is sold

 

Improve Customer Satisfaction and Loyalty

  • The right solution proposed the first time
  • Online access to the information needed
  • Solution personalized

 

 

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