In professional service organizations, efficiency is the key to success. Professional services companies are challenged with selling an intangible product that is ever-changing and difficult to quantify. Profitability requires that projects are estimated correctly, are completed on time, and most importantly meet the customer's requirements.
Successful professional service companies utilize guided selling and smart catalogs manage ever-changing service offerings, project estimates and customer requirements.
SmartCatalog™ delivers a complete guided selling and sales configuration solution that will support your growing professional services organization. By simplifying and automating the entire process, SmartCatalog™ delivers 100% accurate quotes to deliver real business results.
Benefits of SmartCatalog™ for Professional Services
Increase Revenue
- Remove sales inefficiencies - higher transaction volume per rep
- Maximize partner channel – incremental sales at lower costs
- Identify up-sell and cross-sell opportunities - higher average transaction value
- deploy intelligent "service advisors" to the web
Improve Profits
- Streamlined quotation process
- Eliminate high cost of correcting orders during fulfillment
- Fewer manual touch points - less dependent on product experts to complete order
Improve Customer Satisfaction and Loyalty
- Reduce product returns
- Decrease service requests
- Respond to inquiries faster
- Shorten fulfillment cycle times
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